.cm-chat-root{--cm-chat-accent:#8f74ff;--cm-chat-gold:#ffd66b;position:fixed;right:22px;bottom:22px;z-index:2147482000;font-family:Inter,Tahoma,Arial,sans-serif;color:#fff;direction:ltr}.cm-chat-root[dir=rtl]{direction:rtl}.cm-chat-promo{display:flex;align-items:flex-end;gap:10px;max-width:min(390px,calc(100vw - 28px))}.cm-chat-promo-text{max-width:230px;padding:11px 14px;border:1px solid rgba(255,255,255,.2);border-radius:16px;background:linear-gradient(145deg,rgba(28,18,52,.94),rgba(57,35,91,.9));box-shadow:0 16px 42px rgba(10,3,27,.3);font-size:12px;line-height:1.55;backdrop-filter:blur(16px)}.cm-chat-launch{position:relative;display:flex;align-items:center;gap:9px;min-height:54px;padding:10px 17px;border:1px solid rgba(255,255,255,.35);border-radius:20px;background:linear-gradient(135deg,#6b46e5,#b879ff 60%,#f0b55d);color:#fff;box-shadow:0 16px 42px rgba(81,45,169,.5),inset 0 1px rgba(255,255,255,.35);font:800 13px/1.2 inherit;cursor:pointer;overflow:hidden;isolation:isolate}.cm-chat-launch:before{content:"";position:absolute;inset:-70%;background:linear-gradient(110deg,transparent 35%,rgba(255,255,255,.45),transparent 65%);transform:translateX(-60%);animation:cmChatShine 4s infinite;z-index:-1}.cm-chat-launch-icon{display:grid;place-items:center;width:32px;height:32px;border-radius:12px;background:rgba(255,255,255,.19);font-size:18px}.cm-chat-launch-pulse{position:absolute;top:7px;right:8px;width:9px;height:9px;border-radius:50%;background:#65ffb1;box-shadow:0 0 0 0 rgba(101,255,177,.7);animation:cmChatPulse 1.8s infinite}.cm-chat-root[dir=rtl] .cm-chat-launch-pulse{right:auto;left:8px}.cm-chat-box{position:absolute;right:0;bottom:70px;display:none;flex-direction:column;width:min(390px,calc(100vw - 28px));height:min(650px,calc(100vh - 115px));border:1px solid rgba(255,255,255,.24);border-radius:26px;background:linear-gradient(160deg,rgba(19,12,36,.98),rgba(40,25,67,.98));box-shadow:0 28px 85px rgba(6,2,18,.58);overflow:hidden;backdrop-filter:blur(24px)}.cm-chat-root[dir=rtl] .cm-chat-box{right:0;left:auto}.cm-chat-box.open{display:flex;animation:cmChatOpen .25s ease-out}.cm-chat-head{display:flex;align-items:center;justify-content:space-between;min-height:68px;padding:13px 16px;border-bottom:1px solid rgba(255,255,255,.12);background:linear-gradient(90deg,rgba(109,70,218,.55),rgba(204,126,255,.22))}.cm-chat-head-copy{display:flex;align-items:center;gap:9px}.cm-chat-head-copy strong{font-size:15px}.cm-chat-online-dot{width:10px;height:10px;border-radius:50%;background:#68ffb8;box-shadow:0 0 15px #68ffb8}.cm-chat-close,.cm-chat-emoji-head button{display:grid;place-items:center;width:34px;height:34px;border:0;border-radius:12px;background:rgba(255,255,255,.1);color:#fff;font-size:24px;cursor:pointer}.cm-chat-body{flex:1;min-height:0;padding:15px;overflow:auto;overscroll-behavior:contain}.cm-chat-footer{padding:0 14px 14px}.cm-chat-start,.cm-chat-waiting,.cm-chat-closed{min-height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:12px}.cm-chat-start-icon,.cm-chat-waiting-visual,.cm-chat-closed-icon{display:grid;place-items:center;width:72px;height:72px;border-radius:24px;background:linear-gradient(145deg,rgba(143,116,255,.35),rgba(255,214,107,.18));border:1px solid rgba(255,255,255,.18);font-size:32px;box-shadow:inset 0 1px rgba(255,255,255,.25)}.cm-chat-welcome,.cm-chat-waiting p,.cm-chat-closed p{margin:0;color:#ded4ef;font-size:13px;line-height:1.75}.cm-chat-start-form{display:grid;gap:10px;width:100%;margin-top:4px}.cm-chat-start-form input,.cm-chat-start-form textarea,.cm-chat-form textarea{width:100%;box-sizing:border-box;border:1px solid rgba(255,255,255,.16);border-radius:14px;background:rgba(255,255,255,.08);color:#fff;font:500 13px/1.6 inherit;outline:none;resize:none}.cm-chat-start-form input{height:46px;padding:0 13px}.cm-chat-start-form textarea{padding:10px 13px}.cm-chat-start-form input:focus,.cm-chat-start-form textarea:focus,.cm-chat-form textarea:focus{border-color:var(--cm-chat-accent);box-shadow:0 0 0 3px rgba(143,116,255,.16)}.cm-chat-start-form input::placeholder,.cm-chat-start-form textarea::placeholder,.cm-chat-form textarea::placeholder{color:#a99dbd}.cm-chat-primary,.cm-chat-send{border:0;border-radius:14px;background:linear-gradient(135deg,#7d57e8,#bd7cff);color:#fff;font:800 13px inherit;cursor:pointer;box-shadow:0 10px 24px rgba(108,67,211,.35)}.cm-chat-primary{min-height:46px;padding:10px 16px}.cm-chat-error{min-height:18px;color:#ff9cae;font-size:12px}.cm-chat-identity{display:grid;gap:6px;width:100%;padding:12px;border:1px solid rgba(255,255,255,.12);border-radius:15px;background:rgba(255,255,255,.06);font-size:12px;text-align:start}.cm-chat-request-preview{width:100%;padding:12px;border-radius:15px;background:rgba(255,214,107,.09);text-align:start}.cm-chat-request-preview small{color:var(--cm-chat-gold)}.cm-chat-request-preview p{margin:6px 0 0}.cm-chat-queue-note{display:block;text-align:center;color:#bfb2d1;line-height:1.6}.cm-chat-session-status{position:sticky;top:-15px;z-index:3;display:flex;flex-wrap:wrap;gap:7px;margin:-15px -15px 12px;padding:10px 12px;background:rgba(20,12,38,.94);border-bottom:1px solid rgba(255,255,255,.11);backdrop-filter:blur(12px)}.cm-chat-session-status span{padding:6px 8px;border-radius:10px;background:rgba(255,255,255,.07);font-size:10px;white-space:nowrap}.cm-chat-advisor{color:#d9c8ff}.cm-chat-counter{color:#ffe7a4}.cm-chat-messages{display:flex;flex-direction:column;gap:9px;height:100%;min-height:260px;overflow:auto;padding:2px 2px 10px;scroll-behavior:smooth}.cm-chat-msg{max-width:84%;padding:9px 11px;border-radius:16px;border:1px solid rgba(255,255,255,.11);animation:cmChatMessage .18s ease-out}.cm-chat-msg.visitor{align-self:flex-end;background:linear-gradient(135deg,#7250d1,#9465ef);border-bottom-right-radius:5px}.cm-chat-root[dir=rtl] .cm-chat-msg.visitor{border-bottom-right-radius:16px;border-bottom-left-radius:5px}.cm-chat-msg.advisor{align-self:flex-start;background:rgba(255,255,255,.1);border-bottom-left-radius:5px}.cm-chat-root[dir=rtl] .cm-chat-msg.advisor{border-bottom-left-radius:16px;border-bottom-right-radius:5px}.cm-chat-msg.bot{align-self:flex-start;background:rgba(255,214,107,.11);border-color:rgba(255,214,107,.2)}.cm-chat-msg-meta{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:4px;font-size:9px;color:#d4c8e3}.cm-chat-msg p{margin:0;font-size:12px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere}.cm-chat-form{position:relative}.cm-chat-input-row{display:grid;grid-template-columns:40px minmax(0,1fr) 58px;align-items:end;gap:7px}.cm-chat-form textarea{min-height:42px;max-height:110px;padding:9px 11px}.cm-chat-emoji-button{width:40px;height:42px;border:1px solid rgba(255,255,255,.14);border-radius:13px;background:rgba(255,255,255,.08);font-size:20px;cursor:pointer}.cm-chat-send{height:42px;padding:0 9px}.cm-chat-emoji-panel{position:absolute;left:0;right:0;bottom:58px;z-index:8;max-height:250px;border:1px solid rgba(255,255,255,.2);border-radius:18px;background:rgba(27,17,47,.99);box-shadow:0 18px 48px rgba(0,0,0,.46);overflow:hidden}.cm-chat-emoji-panel[hidden]{display:none}.cm-chat-emoji-head{display:flex;align-items:center;justify-content:space-between;padding:8px 10px;border-bottom:1px solid rgba(255,255,255,.1)}.cm-chat-emoji-head strong{font-size:12px}.cm-chat-emoji-head button{width:27px;height:27px;font-size:18px}.cm-chat-emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:3px;max-height:197px;padding:8px;overflow:auto}.cm-chat-emoji-grid button{display:grid;place-items:center;height:34px;border:0;border-radius:9px;background:transparent;font-size:20px;cursor:pointer}.cm-chat-emoji-grid button:hover{background:rgba(255,255,255,.1)}@keyframes cmChatOpen{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}@keyframes cmChatMessage{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}@keyframes cmChatPulse{70%{box-shadow:0 0 0 9px rgba(101,255,177,0)}}@keyframes cmChatShine{0%,65%{transform:translateX(-60%)}100%{transform:translateX(60%)}}@media(max-width:640px){.cm-chat-root{right:12px;bottom:12px}.cm-chat-root[dir=rtl]{right:auto;left:12px}.cm-chat-promo{align-items:center}.cm-chat-promo-text{display:none}.cm-chat-box{position:fixed;left:8px!important;right:8px!important;bottom:8px;width:auto;height:calc(100dvh - 16px);border-radius:22px}.cm-chat-launch{min-height:52px}.cm-chat-messages{min-height:180px}.cm-chat-emoji-grid{grid-template-columns:repeat(7,1fr)}}@media(prefers-reduced-motion:reduce){.cm-chat-launch:before,.cm-chat-launch-pulse,.cm-chat-box.open,.cm-chat-msg{animation:none}}

.cm-chat-promo{flex-direction:column;align-items:center;gap:8px}
.cm-chat-promo[hidden]{display:none!important}
.cm-chat-promo-text{order:0;max-width:210px;text-align:center;padding:9px 12px;border-radius:14px;font-size:11px}
.cm-chat-launch{order:1;display:grid;place-items:center;align-content:center;gap:2px;width:86px;height:86px;min-height:86px;padding:8px;border-radius:50%;text-align:center}
.cm-chat-launch-icon{width:34px;height:34px;border-radius:50%;font-size:20px}
.cm-chat-launch-label{display:block;max-width:66px;font-size:9px;line-height:1.2;white-space:normal}
.cm-chat-launch-pulse{top:9px;right:12px}
.cm-chat-root[dir=rtl] .cm-chat-launch-pulse{left:12px}
.cm-chat-session-open .cm-chat-box{bottom:0}
@media(max-width:640px){
  .cm-chat-promo-text{display:block;max-width:190px}
  .cm-chat-launch{width:76px;height:76px;min-height:76px}
  .cm-chat-launch-label{font-size:8px;max-width:58px}
  .cm-chat-session-open .cm-chat-box{bottom:8px}
}


/* V93: RTL viewport safety and doctor ID lookup */
.cm-chat-root,.cm-chat-box,.cm-chat-box *{box-sizing:border-box}
.cm-chat-box{max-width:calc(100vw - 24px)}
.cm-chat-root[dir=rtl] .cm-chat-box{right:0;left:auto}
.cm-chat-doctor-hint{display:block;margin:-4px 2px 2px;color:#bfb2d1;font-size:10px;line-height:1.55;text-align:start}
.cm-chat-doctor-result{display:grid;gap:6px;padding:11px 12px;border:1px solid rgba(255,255,255,.14);border-radius:15px;background:rgba(255,255,255,.065);text-align:start}
.cm-chat-doctor-result[hidden]{display:none!important}
.cm-chat-doctor-result h4,.cm-chat-doctor-result p{margin:0}
.cm-chat-doctor-result h4{color:#ffe29b;font-size:12px}
.cm-chat-doctor-result p{font-size:11px;line-height:1.65;color:#ddd3ed}
.cm-chat-doctor-result.is-error{border-color:rgba(255,130,154,.38);background:rgba(255,105,135,.08)}
.cm-chat-doctor-result.is-error p{color:#ffafbd}
.cm-chat-doctor-row{display:grid;grid-template-columns:minmax(88px,.72fr) minmax(0,1.28fr);gap:8px;align-items:start;font-size:11px;line-height:1.55}
.cm-chat-doctor-row strong{color:#cdbaff;font-weight:700}
.cm-chat-doctor-row span{color:#fff;overflow-wrap:anywhere}
.cm-chat-root[dir=rtl] .cm-chat-doctor-row{text-align:right}
.cm-chat-root[dir=ltr] .cm-chat-doctor-row{text-align:left}
@media(max-width:640px){.cm-chat-root{max-width:calc(100vw - 16px)}.cm-chat-doctor-row{grid-template-columns:minmax(82px,.72fr) minmax(0,1.28fr)}}

/* V95: file exchange, limit-decision state and stronger responsive controls */
.cm-chat-input-row{grid-template-columns:40px 40px minmax(0,1fr) 58px}
.cm-chat-file-button{display:grid;place-items:center;width:40px;height:42px;border:1px solid rgba(255,255,255,.14);border-radius:13px;background:rgba(255,255,255,.08);color:#fff;font-size:19px;cursor:pointer}
.cm-chat-file-button:hover,.cm-chat-emoji-button:hover{background:rgba(255,255,255,.14)}
.cm-chat-file-button:disabled,.cm-chat-emoji-button:disabled,.cm-chat-send:disabled,.cm-chat-form textarea:disabled{opacity:.45;cursor:not-allowed}
.cm-chat-upload-status{display:block;min-height:16px;margin-top:5px;color:#d7c9e8;font-size:9px;text-align:start;overflow-wrap:anywhere}
.cm-chat-limit-pending{display:grid;gap:5px;margin:0 0 11px;padding:11px 12px;border:1px solid rgba(255,193,91,.35);border-radius:14px;background:rgba(255,177,61,.1);color:#fff;text-align:start}
.cm-chat-limit-pending strong{color:#ffe1a0;font-size:12px}.cm-chat-limit-pending p{margin:0;color:#e6d8ed;font-size:10px;line-height:1.65}
.cm-chat-attachment{margin-top:7px;max-width:100%;overflow:hidden;border-radius:12px}
.cm-chat-attachment img,.cm-chat-attachment video{display:block;max-width:100%;width:auto;max-height:240px;border-radius:12px;background:#120b21;object-fit:contain}
.cm-chat-attachment video{width:100%}
.cm-chat-file-link{display:grid;grid-template-columns:42px minmax(0,1fr);gap:2px 9px;align-items:center;padding:9px;border:1px solid rgba(255,255,255,.14);border-radius:12px;background:rgba(255,255,255,.08);color:#fff;text-decoration:none}
.cm-chat-file-link>span{grid-row:1/3;display:grid;place-items:center;width:42px;height:42px;border-radius:10px;background:rgba(255,214,107,.13);color:#ffe29c;font-size:10px;font-weight:900}
.cm-chat-file-link strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px}.cm-chat-file-link small{color:#c3b5d2;font-size:8px}
@media(max-width:420px){.cm-chat-input-row{grid-template-columns:36px 36px minmax(0,1fr) 52px;gap:5px}.cm-chat-file-button,.cm-chat-emoji-button{width:36px;height:40px}.cm-chat-send{height:40px;font-size:11px}.cm-chat-form textarea{min-height:40px}.cm-chat-attachment img,.cm-chat-attachment video{max-height:190px}}

/* V96: larger visitor and advisor message text */
.cm-chat-msg p{font-size:14px;line-height:1.75}
.cm-chat-msg-meta{font-size:10px}
@media(max-width:520px){.cm-chat-msg p{font-size:13px}}


/* V98 — configurable center logo, simplified visitor form, blocked state and upload progress */
.cm-chat-start{justify-content:flex-start;padding-top:2px;gap:10px}
.cm-chat-center-logo{display:grid;place-items:center;width:92px;height:92px;padding:12px;border:1px solid rgba(255,255,255,.19);border-radius:26px;background:linear-gradient(145deg,rgba(143,116,255,.26),rgba(255,214,107,.13));box-shadow:inset 0 1px rgba(255,255,255,.27),0 13px 34px rgba(7,2,20,.25);overflow:hidden;flex:0 0 auto}
.cm-chat-center-logo img{display:block;max-width:100%;max-height:100%;width:auto;height:auto;object-fit:contain;filter:drop-shadow(0 8px 18px rgba(0,0,0,.22))}
.cm-chat-start-logo{margin-top:2px}.cm-chat-closed-logo,.cm-chat-blocked-logo{width:108px;height:108px;border-radius:30px}
.cm-chat-start-form{gap:11px}.cm-chat-doctor-instruction{margin:1px 2px -3px;color:#f4dfaa;font-size:12px;line-height:1.75;text-align:start}
.cm-chat-start-form>input{font-size:14px}.cm-chat-start-form .cm-chat-primary{margin-top:2px}
.cm-chat-blocked-view{min-height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:15px;text-align:center;padding:12px 4px}
.cm-chat-blocked-view h3,.cm-chat-closed h3{margin:0;max-width:320px;color:#ffe3ab;font-size:17px;line-height:1.8}
.cm-chat-blocked-view p{margin:0;max-width:310px;padding:12px 14px;border:1px solid rgba(255,255,255,.13);border-radius:15px;background:rgba(255,255,255,.06);color:#e9dff2;font-size:13px;line-height:1.85}
.cm-chat-upload-status{font-size:11px;line-height:1.65;color:#f1e5ff}
.cm-chat-doctor-result{max-height:210px;overflow:auto}
.cm-chat-welcome{max-width:325px}
@media(max-width:640px){.cm-chat-start{padding-top:0}.cm-chat-center-logo{width:78px;height:78px;border-radius:22px}.cm-chat-closed-logo,.cm-chat-blocked-logo{width:94px;height:94px}.cm-chat-blocked-view h3,.cm-chat-closed h3{font-size:15px}.cm-chat-blocked-view p{font-size:12px}.cm-chat-doctor-instruction{font-size:11px}}
@media(max-height:670px){.cm-chat-start{justify-content:flex-start}.cm-chat-center-logo{width:66px;height:66px;padding:9px;border-radius:19px}.cm-chat-welcome{font-size:11px;line-height:1.55}.cm-chat-start-form{gap:7px}.cm-chat-start-form input{height:41px}.cm-chat-doctor-result{max-height:150px}}


/* V109 — post-consultation rating and persistent visitor feedback */
.cm-chat-feedback-form,.cm-chat-feedback-thanks{display:grid;gap:10px;width:min(100%,340px);padding:14px;border:1px solid rgba(255,214,107,.28);border-radius:18px;background:linear-gradient(145deg,rgba(255,255,255,.08),rgba(121,76,205,.12));text-align:center}
.cm-chat-feedback-form>strong,.cm-chat-feedback-thanks>strong{color:#ffe5a9;font-size:14px;line-height:1.7}
.cm-chat-feedback-form>small{color:#d9cfe4;font-size:11px}
.cm-chat-feedback-stars{display:flex;direction:ltr;justify-content:center;gap:5px}
.cm-chat-feedback-star{width:42px;height:42px;padding:0;border:1px solid rgba(255,214,107,.25);border-radius:12px;background:rgba(255,255,255,.06);color:#756a86;font-size:26px;line-height:1;cursor:pointer;transition:.16s ease}
.cm-chat-feedback-star:hover,.cm-chat-feedback-star.is-active{color:#ffd34f;background:rgba(255,211,79,.14);border-color:rgba(255,211,79,.6);transform:translateY(-1px)}
.cm-chat-feedback-comment{width:100%;min-height:92px;padding:11px 12px;border:1px solid rgba(255,255,255,.16);border-radius:14px;background:rgba(9,5,20,.28);color:#fff;font:12px/1.8 Tahoma,Arial,sans-serif;resize:vertical;box-sizing:border-box}
.cm-chat-feedback-comment::placeholder{color:#bdb0ca}
.cm-chat-feedback-error{min-height:17px;color:#ffb1bc;font-size:10px;line-height:1.6}
.cm-chat-feedback-submit{width:100%}
.cm-chat-feedback-thanks p{margin:0;color:#eee6f4;font-size:12px;line-height:1.85;white-space:pre-wrap;overflow-wrap:anywhere}
.cm-chat-feedback-result-stars{direction:ltr;color:#ffd34f;font-size:25px;letter-spacing:3px}
@media(max-width:520px){.cm-chat-feedback-form,.cm-chat-feedback-thanks{padding:12px}.cm-chat-feedback-star{width:38px;height:38px;font-size:23px}}


/* V124 voice messages */
.cm-chat-voice-button{display:grid;place-items:center;flex:0 0 42px;width:42px;height:42px;border:1px solid rgba(141,105,214,.38);border-radius:14px;background:linear-gradient(145deg,rgba(126,81,201,.22),rgba(255,255,255,.08));color:#fff;font-size:1.1rem;cursor:pointer;transition:.2s ease}
.cm-chat-voice-button:hover{transform:translateY(-1px);box-shadow:0 10px 24px rgba(60,32,112,.25)}
.cm-chat-voice-button.is-recording{background:linear-gradient(145deg,#ff476b,#bc214d);border-color:#ff8ca3;animation:cmVoicePulse 1s ease-in-out infinite;color:#fff}
.cm-chat-voice-preview{margin-top:8px;padding:10px;border:1px solid rgba(145,112,216,.28);border-radius:16px;background:rgba(35,21,66,.82);display:grid;gap:8px}
.cm-chat-voice-preview[hidden]{display:none!important}.cm-chat-voice-audio,.cm-chat-audio-player{width:100%;height:38px}.cm-chat-voice-info{font-size:.78rem;color:#dfd5ef}
.cm-chat-voice-actions{display:flex;gap:8px;justify-content:flex-end}.cm-chat-voice-actions button{border:0;border-radius:10px;padding:8px 12px;font-weight:800;cursor:pointer}.cm-chat-voice-discard{background:rgba(255,255,255,.1);color:#fff}.cm-chat-voice-send{background:linear-gradient(135deg,#8b5ee7,#e1b557);color:#fff}
.cm-chat-attachment.audio{min-width:min(290px,100%);padding:8px 10px;border-radius:14px;background:rgba(255,255,255,.08)}
body[data-site-theme="day"] .cm-chat-voice-preview{background:#fff;border-color:#d9caeb}.cm-chat-root[data-theme="day"] .cm-chat-voice-info,body[data-site-theme="day"] .cm-chat-voice-info{color:#5c4c72}
@keyframes cmVoicePulse{0%,100%{box-shadow:0 0 0 0 rgba(255,71,107,.42)}50%{box-shadow:0 0 0 9px rgba(255,71,107,0)}}
@media(max-width:560px){.cm-chat-voice-button{width:38px;height:38px;flex-basis:38px}.cm-chat-input-row{gap:5px}.cm-chat-voice-actions button{padding:7px 10px}}